Privacy Policy – 55pp Casino

1. Introduction

55pp Casino ("55pp", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals ("you", "Player", "Data Subject") who access or use the 55pp Casino platform at https://55pp.club. This Privacy Policy describes the types of personal information we collect, the purposes for which that information is used, the circumstances under which it may be shared, and the rights you hold over your personal data.

By registering an Account on the 55pp Platform, making a deposit, or otherwise using the services we offer, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the 55pp Platform.

55pp operates within the regulatory framework of PAGCOR — the Philippine Amusement and Gaming Corporation — and is subject to the oversight of the National Privacy Commission (NPC) of the Philippines with respect to personal data processing activities.

2. Personal Data We Collect

55pp collects personal data that you provide directly, data collected automatically as you use the Platform, and data received from third parties in connection with identity verification and payment processing. The categories of data we collect include:

55pp does not collect special categories of sensitive personal data (such as health data, political opinions, or religious beliefs) unless specifically required by law or where you have given explicit consent.

3. How We Use Your Personal Data

55pp processes your personal data for the following purposes:

1. Account Registration and Management: To create, maintain, and administer your 55pp Account, verify your identity, and communicate essential account-related information.
2. KYC and Age Verification: To verify that you are at least 21 years of age and to comply with PAGCOR's Know Your Customer requirements and the Philippine Anti-Money Laundering Act (AMLA). This is a legal obligation that 55pp cannot waive.
3. Financial Transactions: To process deposits, withdrawals, and refunds via GCash, Maya, BPI, BDO, UnionBank, Coins.ph, and other accepted payment methods.
4. Service Delivery: To provide access to all games, features, bonuses, and services available on the 55pp Platform.
5. Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
6. Responsible Gaming: To monitor gameplay patterns and enforce responsible gaming tools, including deposit limits, session controls, and self-exclusion requests.
7. Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
8. Legal Compliance: To comply with applicable laws, regulations, court orders, and requests from PAGCOR, the NPC, or other competent Philippine regulatory authorities.
9. Platform Improvement: To analyse aggregate, anonymised usage data for the purpose of improving Platform performance, game selection, and user experience.
10. Marketing Communications: To send promotional offers, bonus notifications, and platform updates to Players who have opted in to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

55pp processes personal data on the following legal grounds under the Philippine Data Privacy Act of 2012 (RA 10173):

• Consent: Where you have given clear, informed consent for a specific processing purpose (e.g., receiving marketing communications).
• Contractual Necessity: Where processing is necessary to perform the contract between you and 55pp (i.e., to provide the Platform's services to you).
• Legal Obligation: Where processing is required to comply with applicable law, including PAGCOR licensing conditions, AMLA obligations, and NPC directives.
• Legitimate Interests: Where processing is necessary for 55pp's legitimate business interests, including fraud prevention, platform security, and service improvement, provided that those interests are not overridden by your data protection rights.

5. Data Sharing and Disclosure

55pp does not sell, rent, or trade your personal data to any third party. We may share your personal data in the following limited circumstances:

• Payment Processors: We share necessary financial data with GCash (Mynt), Maya (Voyager Innovations), BPI, BDO, UnionBank, and other payment service providers solely to process your transactions. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Game Providers: Game session data may be shared with our licensed game studios for the purpose of game delivery, RNG certification, and dispute resolution.
• Identity Verification Providers: KYC data may be processed by regulated third-party identity verification services acting as data processors on 55pp's behalf and bound by data processing agreements.
• Regulatory Authorities: 55pp is required to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities upon lawful request or as required by applicable law.
• Legal Proceedings: We may disclose personal data where required by a valid court order, subpoena, or other legal process issued by a competent Philippine court or authority.

6. Cookies and Tracking Technologies

55pp uses cookies and similar tracking technologies to improve your experience on the Platform. Cookies are small text files stored on your device by your browser. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function, including session authentication, security features, and your language/region settings. These cannot be disabled.
• Performance Cookies: Collect anonymised data about how players use 55pp — which pages are visited, error messages encountered, and load times — to help us improve Platform performance.
• Functionality Cookies: Remember your preferences (e.g., game lobby filters, recently played games) to personalise your 55pp experience.
• Analytics Cookies: Used to analyse aggregate Platform usage data. Where third-party analytics tools are used, data is processed only in anonymised, aggregated form.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect Platform functionality. Your continued use of the 55pp Platform constitutes consent to our use of cookies as described in this Policy.

7. Data Retention

55pp retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained for the duration of your Account plus a minimum of five (5) years after account closure, in compliance with PAGCOR licensing requirements and AMLA obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years as required by Philippine law.
• KYC Documents: Retained for the duration of your Account plus five (5) years after account closure.
• Support Communications: Retained for two (2) years following resolution of the relevant query or complaint.
• Marketing Data: Retained until you withdraw consent or for two (2) years from last engagement, whichever is earlier.

When retention periods expire, 55pp securely destroys or anonymises the relevant personal data in accordance with our internal data disposal procedures.

8. Data Security

55pp implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 55pp Platform;
• Encryption of sensitive data fields (including passwords and financial identifiers) at rest;
• Role-based access controls ensuring that only authorised 55pp personnel can access personal data on a need-to-know basis;
• Regular internal and third-party security audits of the 55pp Platform;
• Two-factor authentication (2FA) available for all Player Accounts;
• Incident response procedures for managing personal data breaches, including notification to the NPC where required by law.

While 55pp takes data security seriously and implements industry-standard protections, no internet transmission is completely secure. You also play a role in protecting your account — always use a strong, unique password and enable 2FA on your 55pp Account.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to the personal data held by 55pp:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed. This Privacy Policy serves as that notification.
• Right of Access: You may request a copy of the personal data that 55pp holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. You may update most Account information directly through your Account settings.
• Right to Erasure: You may request deletion of your personal data, subject to 55pp's legal retention obligations and any open financial obligations.
• Right to Data Portability: You may request your personal data in a structured, commonly used format for transfer to another controller where technically feasible.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Lodge a Complaint: If you believe 55pp has breached your data privacy rights, you may lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact 55pp using the contact details in Section 12. We will respond to verified requests within the timeframe required by applicable law.

10. Children and Minors

The 55pp Platform is strictly intended for persons aged 21 years and above in compliance with PAGCOR regulations and Philippine law. 55pp does not knowingly collect personal data from individuals under 21 years of age. If 55pp discovers or is notified that personal data belonging to a person under 21 has been collected, that data will be immediately deleted and the associated Account will be permanently closed.

11. Changes to This Privacy Policy

55pp may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. Where changes are material, 55pp will notify registered Players via the Platform or via the contact details associated with their Account, with reasonable advance notice before the updated Policy takes effect.

The "Last updated" date at the top of this Privacy Policy reflects the most recent version. Continued use of the 55pp Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or 55pp's personal data processing practices, please contact us:

For formal data subject rights requests or privacy complaints, please include your full name, registered 55pp mobile number, and a clear description of your request or concern. 55pp will verify your identity before processing any data access, correction, or deletion request.

If you are not satisfied with 55pp's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (https://www.privacy.gov.ph).